What To Do When You Need Help

John* sat at his kitchen table, a cup of coffee in front of him barely touched. He hadn’t been able to sleep, again. His mind was a storm of racing thoughts, everything feeling like too much — work, friendships, family, life itself. He smiled when he had to, laughed when it was expected, but inside, it felt like he was breaking down.

He knew something was wrong. It wasn’t just the sleepless nights or the constant feeling of exhaustion. It was the way he felt inside, the way he wanted to avoid social situations because the idea of pretending to be okay felt like a weight he couldn’t bear. His thoughts were dark at times, and the isolation was overwhelming.

His friends had noticed. He could tell by the way they asked if he was okay, their eyes were full of concern. John would shrug it off with a smile, he would say “I’m fine,” and then change the subject, desperate to avoid the vulnerability of admitting he was struggling.

But today felt different. The silence in the kitchen was louder than usual. He thought about reaching out to a family member, who always knew how to make things better, but asking for help felt like a betrayal of the image they had of him—strong, independent, always in control. He had prided himself on handling everything himself. Asking for help would mean acknowledging that he wasn’t okay, that he couldn’t fix it on his own, and that terrified him.

The phone sat on the counter, who could he call?

John had a dilemma that can feel so hard to overcome. Should he ask for help? Can he ask for help? 

Have you ever felt like John? Does getting help feel like a steep hill to climb? John decided that trying to get help was worth the risk.

He called Union EAP, and his call was answered happily. Not exactly sure how to describe his concerns, he was honest with the person on the phone -- he didn't know what he needed. He was connected with a Care Coordinator who took the time to get to know him. That was just the beginning. His Care Coordinator looked for counselors in his area that were covered by his insurance. John was surprised that getting help was so easy. John knew that if he ever needed help, he could reach out.

Let’s start the conversation today. Call Union EAP today 855-900-1915 to talk to a trained Care Coordinator who will point you in the right direction.

*This is a fictional story, but represents the experience of so many.

Best Regards,

Calvina Ellerbe

Union EAP

Members Matter