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Our services
You are not alone. We are here to help.
Union EAP helps union members and their families with expert assessment, direct care and connections to the right resources.
Accessible & available
Always answered. Never rushed.
Care Coordinators are licensed, license-eligible or certified behavioral health professionals. They assess concerns by phone, solve what they can, build a care plan when needed and stay with the member until the issue is resolved.
Unlimited access
By phone or email, including after hours, weekends and holidays.
To a referral
Referrals are typically made within 48 hours of the first call.
In an emergency
Emergency referrals are made immediately, for members and dependents.
Session limits
We stay with members until they get the help they need.
Mental health & substance use
The right care, at the right level.
Mental health referrals are made within plan parameters, or to other options that may not be covered by the plan.
Screening & assessment
Substance use and mental health screenings and assessments, with a level-of-care determination.
Detox & treatment referrals
Referrals to pre-screened, evidence-based detox and treatment centers.
Counseling
Referrals to pre-qualified licensed clinicians for individual, couples and family counseling. Some sessions may not be covered by insurance.
Diagnostic testing
Referrals for learning disorders, developmental delays, and psychological or IQ testing.
Psychiatric care
Referrals for medication management and evaluations such as fitness-for-duty and threat-of-violence assessments.
Crisis & critical incidents
Toll-free lines answered promptly for crisis, distress and critical incident response.
Positive drug test support
Support after a positive test.
We work with each local and its TPA on a written protocol, then guide the member from the reported result through assessment, treatment and return to work.
- Protocols tailored to each TPA and local
- Fast, confidential member outreach
- Assessment and treatment referrals
- Return-to-work coordination
Work/life services
Help with the rest of life, too.
Legal
Legal consultation referrals for members and their families.
Childcare & eldercare
Resource referrals for children and aging parents, including our childcare program.
Financial
Referrals for budgeting, debt management, bankruptcy prevention and credit issues.
Looking for gym discounts, couples coaching or self-help reading? Browse member resources.
Member resourcesSpecial evaluations required by the Department of Transportation (DOT), performed by Substance Abuse Professionals (SAPs) for safety-sensitive employees, are not covered by Union EAP.
Asking for help is part of the job.
Confidential. Free to members and their families. Always answered.