24/7 Care Coordination
One call or text reaches a master's-leveled care coordinator who listens, assesses, and stays with you until you're connected to the right help.
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The EAP where members matter
Committed to normalizing asking for help.
Care Coordinators who are easy to talk to — for mental health, substance use, family, financial and legal challenges. For members and their families, any hour of any day.
In crisis? Call or text (855) 500-1915 now — or call or text 988.
Need help now? Call or text (855) 500-1915
Answered by master's-leveled clinicians — nights, weekends and holidays included.
About Union EAP
A recovery-friendly workplace starts with someone to call.
Union EAP partners with organized labor to improve the lives of union members. Our national network of Care Coordinators offers prevention education, responds to emergent crises, and connects members and their families to a full continuum of high-quality care.
We work for members — and we're committed to making it normal to ask for help.
Meet our founder
How we help
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Substance Use & Return to Work
Confidential support after a positive drug test, return-to-work assessments, and a clear path back on the job.
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Family, Financial & Legal
Help for the whole household — childcare and eldercare, financial planning, legal consultations, and navigating health insurance.
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For union leaders
Look after your members. We'll handle the follow-through.
Refer a member in one call. Get prevention trainings for your local, crisis response when it matters, and clear reporting on how your members are using the program — without ever compromising their confidentiality.
It's not just mental health. It's wellness.
Don't wait for a crisis.
Union EAP is here for your whole well-being, not just the hard days. Call today and see how a little support now can keep small things from becoming big ones, for you and your family.
Mind & Mood
Stress, anxiety, grief, burnout, or just needing someone to talk to.
Body & Health
Fitness, sleep, healthy habits and help making sense of your health insurance.
Family & Home
Relationships, parenting, childcare, eldercare and family members with special needs.
Work, Money & Recovery
Financial and legal questions, substance use, and getting back on the job.
Ways members use us before there's a problem
No referral, no cost, and it's completely confidential.
- Talk through stress before it builds
- Plan for a new baby or an aging parent
- Build a budget or a plan for debt
- Start healthier habits, with gym access for $28/mo
- Get ready for a big change at work or home
- Check in about your drinking or use, no judgment
What our members say
From the Union EAP Member Feedback SurveyAfter dealing with another EAP for most of my career I could not be happier now that we have switched to Union EAP. Finding help for my needs and the needs of my family is so much easier. Thank you!
They got me the help I needed to get back to work extremely fast.
Very empathetic to my needs. Fast response with resources that fit our needs and schedule. Excellent follow-up. Was really there for me.
Now that my wife and I can actually talk to live, face-to-face counselors, we talk like we did when we first started dating. It is a whole new world for us again.
I truly appreciate the professionalism and the efficiency of helping us in our time of need.
It took a burden off.
Built for the trades
Long shifts, time on the road, physical work and tight crews. Our Care Coordinators understand the jobs your members do.
Sheet Metal Workers (SMW)
HVAC, architectural and industrial sheet metal workers — in the shop and on the job site.
Electricians (IBEW)
Inside wiremen, linemen and IBEW members keeping the power on.
Pipefitters (UA)
Pipefitters, plumbers, steamfitters and welders — in the plant, on the line or in the trench.
Member resources
Visit the Resource LibraryResource LibraryExpert-curated articles, videos and books on the challenges members bring to us.Browse the libraryActive&Fit DirectTop-brand gyms for $28 a month and premium studios at 20%–70% off.Request accessChildcareFree premium TOOTRiS access to find licensed care that fits a trades schedule.Learn moreCouples CoachingPractical coaching for partners who want to communicate better.Get started
Asking for help is part of the job.
Confidential. Free to members and their families. Always answered.