When coworkers clash, we help you work it out.

Ongoing friction with a coworker wears on everyone. Workplace Resolution is a free, confidential, two-session program where a neutral Union EAP Care Coordinator helps two members talk it through and agree on a better way to work together.

Request Workplace Resolution Call or text (855) 500-1915

Neutral by design

Not about who’s right. About what works.

Your facilitator doesn’t take sides, assign blame or report to anyone. The goal is simple: each person feels heard, and you both leave with clear, fair expectations for working together.

Workplace Resolution is voluntary for both members. It isn’t discipline, an investigation or a replacement for your union or employer process.

What to expect

2 sessions

Two 60-minute Zoom meetings about a week apart, at times that work for both of you.

Private

A short reflection worksheet between sessions. Your answers stay yours; you choose what to share.

Follow-up

A written action plan and a check-in at 7, 14 or 30 days to see how things are going.

How it works

Five steps to a better working relationship

1. Private intakeA Care Coordinator talks with each member separately to hear concerns and make sure a joint conversation is safe and a good fit.

2. Understanding the conflictIn Session 1, each person shares their perspective without interruption, and together you set ground rules and first agreements.

3. Reflect on your ownBetween sessions, each member completes a private worksheet and tries one calm “I” statement.

4. Moving forwardIn Session 2, you practice working through a real disagreement and each commit to two specific, doable actions.

5. Check inWe follow up at 7, 14 or 30 days and connect you with more support if you need it.

Ground rules

Five expectations for every conversation

One person speaks at a time, without interruptions.
Speak respectfully, even when you disagree.
Use specific examples instead of personal attacks.
Focus on what can change moving forward.
Listen, and take responsibility for your own actions.

Is it the right fit?

A good fit: miscommunication, clashing expectations, tension or resentment that keeps coming back between two members.

Not a fit for joint sessions: threats, violence, harassment, discrimination, retaliation or an open investigation. Reach out anyway. A Care Coordinator will talk with you privately and help you find the right path. If anyone is in danger, call 911.

Your privacy comes first

Confidential, always.

Union EAP is a neutral space for members. We don’t act as a go-between for employers or locals, and we keep records to a minimum.

Notes are brief and stored securely. Your private worksheet answers are never collected.
Agreements are voluntary and are never used as discipline or as a finding about anyone.
We explain the limits of confidentiality up front, including safety obligations.

Get started

Request Workplace Resolution

Tell us a little about what’s going on. A Care Coordinator will reach out within one business day to talk privately about next steps.

Members, stewards, business agents and employers can all make a request. Please don’t include medical details.

Prefer to talk? Call or text (855) 500-1915, 24/7.

Asking for help is part of the job.

Confidential. Free to members and their families. Always answered.

Call (855) 500-1915 Send a text